Frequently Asked Questions

Once your order ships, you will receive an SMS update with tracking details.

Orders are batched and processed every Friday. Place your order by Thursday to be included in that week's batch.

Delivery is not free — customers are responsible for their own delivery fees. Your delivery fee will be communicated to you before delivery is initiated.

We have 0 pickup locations across Ghana. Select Pick Up at checkout and choose your nearest branch.

No. We handle all customs clearance on your behalf — no duties are passed on to you.

Currently we deliver within Ghana only. International shipping is coming soon — follow us on Instagram or join our WhatsApp for updates.

We carry both. Wigs and bundles labelled 100% Human Hair are sourced from verified suppliers and hand-inspected before dispatch, and we also offer quality synthetic options at more affordable prices. Each product listing clearly states the hair type (human, synthetic, or blend) so you always know exactly what you're getting.

Human hair wigs can be dyed and heat-styled up to 180 °C. Synthetic wigs should not be exposed to direct heat unless labelled heat-resistant. We recommend a professional stylist for colouring.

Consider your lifestyle, maintenance preference, and budget. For a natural hairline with minimal effort, a frontal wig works best. For beginners, closure wigs are easier to install. Our team is also available on WhatsApp to guide you.